During our recent webinar on Grievances in the Workplace, we received some questions via the chat facility. We addressed two of these here – below we have answered a few more. What advice, guidance, or tips would you give to HR professionals when thinking about using voice recognition technology to take notes of meetings? Now, … Continue Reading
During our recent webinar on Grievances in the Workplace, we received some questions via the chat facility that we will address in a couple of blogs over the next few weeks. First off, we have a couple of questions about the investigation process. We have a situation where the initial grievance meeting has been adjourned, … Continue Reading
There will be few in HR who have not at some point heard an employee say that he is so incensed by something said about him the course of disciplinary or grievance procedures that he is going to sue for defamation. This is almost always said in anger and for a great many very sensible … Continue Reading
In its judgement in Zabelin -v- SPI Spirits and Shefler this month, the Employment Appeal Tribunal has offered a refresher course on some important questions around protected disclosures, contracting out of statutory rights and when the Acas Code applies. The background facts are relatively simple. Zabelin worked for SPI which is owned by Mr Shefler. … Continue Reading
While some are already hanging up the Christmas decorations and squeezing back into their Christmas jumpers, the Belgian legislator has picked the festive season to introduce a number of new measures relating to well-being in the workplace. We will discuss these measures in a series of blogs. The first measure holds that the appointment of … Continue Reading
Last week the government voiced its support for the new Workers (Predictable Terms and Conditions) Bill, the endeavour of MP Scott Benton to combat “one-sided flexibility”, where “workers are on stand-by for work which never comes”, it says in the BEIS press release. This is a belated by-product of the Taylor Good Work Report in … Continue Reading
So you have asked your questions and made your notes and looked at any relevant documents. You have formed the necessary views about what happened if that is the question or why it did if that is the issue instead. Now you just have to write it all down and a good job done, yes? … Continue Reading
Nearly 700 sign-ups for our workplace investigations webinar earlier this month gives a clear indication that this once relatively unfashionable area of HR law and practice is very much dish of the day at the moment, so from the first ten parts on this blog in December-February, now seems the time to move on to … Continue Reading
Every so often there comes along a case which is not madly interesting on its own facts (stay with me here) but which still serves as a useful future touchstone on a particular issue. If your particular interest is constructive dismissal, and in particular, constructive dismissal through the route of the proverbial last straw, then … Continue Reading
One question which may come up at or before you plunge into your investigation questions is that of legal representation at the meeting for the witness. If the employee says that he wishes to bring his lawyer, do you have to agree? If not, should you agree anyway? The law on this is very clear … Continue Reading
The increased spotlight upon D&I matters which seems to be replacing covid as our clients’ dish of the day shines upon investigations too. How you investigate employees’ disclosures or complaints (especially but by no means necessarily, of discrimination or harassment) can make a considerable difference as to how those employees and others sharing their protected … Continue Reading
Once you have done all the scoping out and refining of allegations you can before starting your investigation, there will come the point where you have to raise the allegations made with the people they are made against. If the allegations are false, those people will be very angry. If they are true, they will … Continue Reading
Decades of presenting employment law training have taught me that if you ask seasoned HR audiences what they think employees usually want from a grievance, they will generally lie. “Justice“, someone will mutter uncomfortably, or “for the truth to come out”, “a better relationship with their manager” or “to correct a wrong“, all straining every … Continue Reading
When drawing up your preliminary note of what you need to know as the product of your investigation, remember that the people being investigated have rights too. Some we will come to later in this series, including confidentiality and a fair process, but the first and most fundamental part of a fair “trial” is knowing … Continue Reading
Today we start a new series of posts tackling the vexed area of workplace investigations. We will look at the background law, of which there is very little, and at best practice guidance, of which there is more than can possibly all be useful. We will offer some examples of investigations done badly and consider … Continue Reading
If you look for the statutory source of the ordinary right to bring a workplace grievance, you may be gone some time. It arose initially as a by-product of the implied duty of trust and confidence, and formally bubbled to the surface in WA Gould (Pearmak) Limited – v – McConnell in 1995. There the … Continue Reading
In our webinar last week we looked at the law around whistleblowing with particular reference to how what is now quite an old legal concept may be used for the best or worst of reasons by employees returning to the office. The good faith airings of concerns around gaps in the employer’s Covid precautions must … Continue Reading
To conclude our series dealing with questions raised at our Handling Grievances webinar in April, here are our thoughts on three last queries around how events at grievance and investigation meetings are recorded. If the individual states they want to record the meeting, are we able to say no?… Continue Reading
As nearly the last of our answers to queries raised at our Handling Grievances Webinar last month, here are two very important questions about how far HR can or should act as a neutral in the resolution of an employee grievance. 10. Can you train an HR person to be a qualified mediator rather than … Continue Reading
I love this next question from our webinar last month. It goes right to the heart of what a grievance is about – obtaining redress where due – and raises some very interesting issues as to the extent of the employee’s own obligations to help in that process. 8. If someone refuses a mediation to … Continue Reading
Human Resources managers try not to have too many hate-figures in their internal client base (not too great for the old professional image, and all that) but you won’t find too many in the HR world who have any time for the serial complainer. Here are some thoughts on that front in response as a … Continue Reading
Here are answers to a handful of questions about the right to be accompanied which all came up at our webinar on grievances on 22 April. More to come this week. The right arises under section 10 Employment Relations Act 1996 – where the worker (not just an employee) is invited to a grievance hearing and “reasonably … Continue Reading
Here are two more questions from our grievances webinar last week and the headline answers: – Can some initial investigation with the “accused” prior to the meeting with the person bringing the grievance make that meeting more meaningful? – Some grievances are very vague on what exactly is being complained about. Is the employer obliged … Continue Reading
Over 700 people signed up to our Handling Grievances webinar last week, reinforcing our view that the return to the workplace (RTW) process is going to be a fertile breeding ground for such complaints by employees, some around new working conditions, some alleging health and safety failures and others just to vent minor unhappinesses and … Continue Reading
